Returns and Refunds Policy

At Lyscave, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 calendar days from the date you received it. Please follow these steps for a smooth return process:

Return Eligibility

  • Items must be unused, in the original packaging, and in the same condition as received.
  • Proof of purchase is required.
  • Non-returnable items: gift cards, downloadable software, and certain health and personal care items.

Refunds

  • Approved returns will be refunded to the original payment method within 7-10 business days.
  • The refund time may vary depending on your card issuer.

Delivery

Delivery Tuesday December 24.

Return Guarantee

We offer a 30-day money-back guarantee.

Customer service

We offer professional customer service from Monday to Friday, from 8:00 AM to 6:00 PM.